General Information & Ordering

All the information you may need when placing a order with RubyliciousBeauty/ AA- Shop Till You Drop

If you don't find what you need to know, have any enquiries or need to return a item please email:

Orders.RubyliciousBeauty@gmail.com

You'll get a response within 1-2 Working days.

 

Ordering is fast & easy, choose the items you want to order and follow our secure check out process. You will be able to pay for your order via Card or PayPal using our secure payment service.

You'll receive order confirmation & a follow up Delivery confirmation (the order number you will need to trace any problems or questions about that order).

All orders are processed with in 24-72hours (please allow this time for weekends & bank holidays & then our delivery timescale starts, refer to the postage& delivery link for more information) If you would like to cancel any order you have placed please do it in the 1 working day timeframe, this saves any supplier making or personalizing a item.

All orders from 4pm Friday will be processed on the Monday excluding bank holidays in that case it will be Tuesday.

We take off any products no longer available so everything showing on store is available to order, in rare cases that an item may no longer be available this order will be refunded via the payment method you used.

Once an order has been placed it can not be amended so please make sure any orders with sizes / personalisation / glitter colours are done carefully.

* Any errors in our listings are rare, but if found when an order comes through that order will be cancelled & refunded back to your card. If you do come across and discrepancies in our listing please email us:

If at any point you need to return a item that our supplier or us as requested or the order has a problem, and you need to send back. For you to send you would be required to pay the postage for the return of this item. (BUYER IS REQUIRED TO PAY POSTAGE, FULL REFUND IS GIVEN WITHOUT THE POSTAGE COST ONCE RECEIVED) 

Please note that upon check out of your order, you will be personally confirming that your old enough to place an order.